Google and the E.T.

sundar-pichai-google-memo-diversity

When leaders respond to moments of “anxious pushing” by others, they are seduced into changing positions on the triangle.

The Emotional Triangle suggests Google’s C.E.O., faced with two choices, decided to move from the outside position of the triangle to the inside position.  He “fixed” a problem which was not his to “fix”.  Inside occupants of  the triangle in this particular situation were; the article’s author and those who reacted (mostly negatively) to it.  When Pichai moved inside by firing Damore, he negated opportunities for conflict resolution and increasing maturity between holders of the two inside positions.

Brooks creates his own triangle, moving to the inside position by suggesting the “fix” is the C.E.O. firing himself.

 

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